BTW, My mail client, Thunderbird has a “This message may be a scam” warning on every message I get from the discourse forum. Looks like it’s due to this issue:
https://meta.discourse.org/t/tracking-links-in-mandrill-notification-emails/16482
I don’t think this is a big problem, but if we’re not using tracking, we might want to turn it off, so that other users don’t get worrying looking warning messages.
Yes I agree.
I’ve had a look in the Mandrill setup and it seems that there is an SPF error in the mail setup.
We found a record named iatistandard.org.iatistandard.org. Try changing it to iatistandard.org.
I cannot find any other tracking information setup within Mandrill so I think this might be the cause of the errors.
The Mandrill settings can be found here: https://mandrillapp.com/settings/sending-domains the login details are saved within the discourse email address that Steven Flower created.
Can either of you Ben Webb - IATI Secretariat or Steven Flower take a look at the SPF records for this?
OK , have done Ben Webb - IATI Secretariat
Thanks Steven Flower
Looks like I did manage to successfully fix the SPF record, but I’m still getting the alerts from thunderbird.
BTW, the option to enable/disable click tracking is on https://mandrillapp.com/settings/sending-options (the “Track Clicks” drop down).
Disabling it would mean we’d lose this information: https://mandrillapp.com/reports/urls
I tried changing the SPF record, but I’m still getting the same problem.
I can’t find the relevant login details for Mandrill, or the email account. Steven Flower could you forward them on to me?